FAQ
Product & lens tech
What is photochromic technology?
The lenses contain a coating that reacts to UV light — clear indoors, darkening to full sunglass tint within about 30 seconds outdoors. Real lens chemistry, not a gimmick.
Do these actually filter blue light?
Yes — every pair has built-in blue light filtering, on all day at your desk. Step outside and the same lens darkens for the sun. That's the whole idea: one pair that's your computer glasses at the office and your sunglasses at the beach.
How fast do the lenses transition?
About 30 seconds to darken outdoors, and just as quick to clear back up once you're back inside.
Is one pair really enough for everything?
That's the whole idea — one pair transitions between reading, screen use and full sun, so you're not carrying three pairs of glasses.
Shipping & delivery
How much is shipping?
A flat $9.95 Australia-wide, free on orders over $75.
How long does delivery take?
2–4 business days across Australia.
Do you ship internationally?
Not yet — this first batch is Australia only.
Fit & sizing
How do I know these will fit my face?
The Frayme is one adjustable size with soft silicone nose pads and flexible temples, designed to fit most face shapes comfortably.
What if they don't fit right?
If they still don't feel right after adjusting the nose pads, our 30-day exchange has you covered.
Returns & exchanges
What's your returns policy?
30-day exchanges, no restocking fee, on unused glasses in original packaging.
How do I start a return?
Email hello@frayme.com.au with your order number and we'll send a prepaid return label.
Can I get a refund instead of an exchange?
Yes, within 30 days of delivery, provided the glasses are unused and in original packaging.
Payment & checkout
What payment methods do you accept?
Card, PayPal and Afterpay, all through a secure checkout.
Do I need an account to buy?
No — guest checkout is available, no account required.
Are all costs shown upfront?
Yes — shipping is calculated before you reach checkout, no surprise fees at the final step.
Still have a question?